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LANMU Security Screws and Screwdriver for Ring Video Doorbell & Doorbell 2, Screws Replacement Kit for Ring Doorbell Battery Change $7.99 $ 7 . Cemobile Ring Doorbell Screwdriver, Torx T6 Screwdriver Tool for Ring Doorbell (1, 2 & Pro) Battery Change, Charge & Replacement (Only fit Small Size Security Screw Version) 3.5 … T15 screwdriver for Bigger size screw. I purchased a Ring Video Doorbell from from Home Depot. HD says if I can find out size of screws, they will give me two. Thanks. I can't get either security screw to come off. Did not know what size scews you required : Multiple types of screws included, easy to find the right size screw for your Ring device include Ring doorbell & Ring doorbell 2 & Ring doorbell pro. Any update on this? The head is NOT stripped, I can get the Ring supplied tool in there, both screws spin with no problem, but just don't come out - they just spin in place. I called customer support, and they said I needed to talk to Home Depot. Total waste of time and two trips to HD.  Does anyone know what size the security screws are? Please measure it before order.
Spare Parts Video Doorbell 2 $1.99 Everything you need to setup Ring Video Doorbell 2 in just a few minutes, including a screwdriver, level, charging cable, security screws, mounting screws, drill bit, wire extenders, wire nuts, adapter plate, adapter screws, terminal screws, and stickers. The security screw is in a tiny bag in the fold.
The two security screws were not included in the box. I called customer support, and they said I needed to talk to Home Depot. You will be able to use it for this purchase if you qualify for Instant Spend, otherwise you will be able to use it for a later purchase when you activate your card.Find answers in product info, Q&As, reviewsNo matter where you shop, you will earn rewards on every purchase. Obviously the screws are not 35mm as that would be like an 1 1/2" bolt. I call Ring customer support again. For now,Ring doorbell 2 have two different size security screws. .High Quality and Precise: The screws are made of industrial hardened carbon steel, strong as original quality. 99 ($51.55/100 cm) Get it as soon as Thu, Jul 23 I go to Home Depot, and they search all near by stores, but none have the doorbell. After 18 minutes, the guy tells me the size of the screws is 35mm, and  says he will email me the info. I was very careful opening my Ring 2, parting out everything and taking inventory before starting installation. T6 screwdriver for small one. I go to Home Depot, and they search all near by stores, but none have the doorbell. At Amazon.co.uk, you will earn more.There's a problem previewing your shopping basket at the moment.Please make sure that you've entered a valid question. You can edit your question or post anyway.There's a problem loading this menu at the moment. There should have been a piece of cardstock separating the faceplate and the doorbell. I don't really feel like paying $5 for a replacment set when it really invovled a 10 cent screw I could get at the hardware store.I purchased a Ring Video Doorbell from from Home Depot. ... (star) drive and the other side is a security torx t6 - I think that's the size.

Ring customer service = two thumbs down! HD says if I can find out size of screws, they will give me two. The info he sent me in the email was a link to Amazon for a screw kit, but no info on the size of the screws. I can't get a good grip with pliers because the head of the screw is so thin. *The gift card will be loaded to your linked Amazon.co.uk account. I just ordered the new Ring 3 doorbell and there weren't any security screws in it either. Give it purpose -- fill it with books, DVDs, clothes, electronics and more.Your question may be answered by sellers, manufacturers, or customers who purchased this item, who are all part of the Amazon community. The two security screws were not included in the box.