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With the successful implementation of our new reservation system and other revenue-generating initiatives such as our revamped Rapid Rewards program behind us, our top priority in 2019 will be controlling costs. Understanding the power of partnerships, she has excelled by working together with various departments to increase internal efficiency and improve decision making. In turn, with these “points”, employees can purchase from a catalog of items that the company provides.© 2019 Human Synergistics International. I founded Makovsky in 1979 after working with one of the top PR agencies in the world. Prior to joining IMA, I was the CFO for business sales at AT&T. In this column I’ll draw on my experience to offer CFOs – and their teams – insights and ideas related to challenges of the position, in light of market demands and global economic conditions. Prior to joining IMA, I was the CFO for business sales at AT&T. In this column I’ll draw on my experience to offer CFOs – and their teams – insights and ideas related to challenges of the position, in light of market demands and global economic conditions. They have created a department of Culture Services, whose mission is to retain focus on company values, the employees and “low cost,” which is one of the company’s values. This instills ownership and pride because we all have such a meaningful purpose.Some of the biggest changes that first come to mind are:Southwest Airlines remains steadfast in its focus to sustain our proven track record, unmatched in the airline industry, of preserving our profitability, as well as maintaining a balanced approach to managing our capital with our goal to return value to all of our stakeholders. Simon Cheung, Customer Service Agent . Qualified applicants will receive consideration for employment and will not be discriminated against on basis of disability, veteran status, sexual orientation, gender identity, or other legally protected status. We are also on a journey to modernize our operating systems. Diversity and Inclusion aren’t just buzzwords—they’re woven into the way we run our business, and they’re reflected in our world-famous Culture. I have always heard from those who have flown Southwest how celebrated they feel as … By Kristin Robertson. About ten years ago, the leaders decided to formalize their culture by identifying six values they wished to honor. Diversity; Military; Applicants with Disabilities; Southwest. As one of the leading low-cost carriers with an investment grade balance sheet and strong cash flow position, we are poised for prudent growth of our point-to-point flight network, including our upcoming and very exciting plans to serve Hawaii.I’m president and CEO of IMA (Institute of Management Accountants). Evolve your culture. Sign up to receive the latest on all things culture and leadership.Southwest Airlines’ culture is a role model for other companies.

We have a very caring culture. I have always heard from those who have flown Southwest how celebrated they feel as …

As he said, “No one can frown when you’re listening to a ukulele.” His leadership is celebrated in the video. As one of the leading low-cost carriers with an investment grade balance sheet and strong cash flow position, we are poised for prudent growth of our point-to-point flight network, including our upcoming and very exciting plans to serve Hawaii.I’m president and CEO of IMA (Institute of Management Accountants).