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However, the company did have an “A+” BBB rating under its previous name, Permanent General Companies, Inc.Insurance rating organization, A.M. Best, gives The General Auto Insurance Company an “A-“ Excellent rating. A popular television commercial slogan of the company is “For a great low rate you can get online, go to The General and save some time!” Three Telly Awards were presented to The General in 2012 in the animation category. Another thing we found in The General insurance reviews is that it is not a BBB-accredited organization; however, it has an A+ rating with the BBB. One of the good points about The General auto insurance policy is that you are often able to pay your premium payments in affordable monthly installments with low down-payment options.To file a claim with The General, you can call 1.800.280.1466 (select option #3) 24 hours a day, seven days a week.The General Auto Insurance Company does not have a Better Business Bureau rating. In May of 2016, Shaquille O'Neal became the first athletic spokesperson for The General. The General Insurance: Reviews, Coverage Options, and Ratings. For drivers with good records, the rates are substantially higher. Thanks General!Super simple and easy to set up! Shaquille O'Neal was a customer of The General while attending and playing basketball for LSU In Baton Rouge, Louisiana.Complaints about customer service and problems with billing, claims, and cancellations can be found about The General Auto Insurance Company on online customer review sites where customers can rate products and services. The General Insurance Review for 2020. If it was in this form i never saw it. The General launched a mobile insurance application in April 2011.Its subsidiary companies offer insurance in more than 22 states and include: There’s a good student discount that requires the student driver’s documentation of being on the Honor Roll, being on the Dean’s List, having a 3.0 GPA average or better, having a B average or better, or ranking scholastically in the upper 20% of their class. Reviews. ” in 19 reviews “ I get all my dmv services done here , fast and friendly , thank you general insurance. These offices offer customer service and claims assistance. 3.0 Rating from The Zebra . “Thanks to this insurance I got a very good deal like no other , Thanks to Fred on helping me out and family !!!!! The General Insurance provides affordable car insurance for high-risk drivers. Thank you general Love it. Several physical store locations are available to customers in Louisiana. Learn more about the company’s coverage options in our in-depth review. It was fast and eas . If you’ve had a lapse in your auto insurance coverage, have less than perfect credit, are a high-risk driver, or need SR-22 insurance The General may offer you insurance when others won’t or at a more affordable rate. While there are some negative reviews, keep in mind that people who have a negative experience are more likely to post about it than customers who are satisfied with products and services.Auto insurance policies are sold directly through its website although the company does have regional offices in Louisiana, Arizona, and Ohio. The General Auto Insurance Customer Service Reviews. To give you a better idea of The General’s customer service, we looked across the web for reviews and … I like the website it works good and I did buy insurance but the prices are very at 230 a month not full coverage and I'm not a high risk drive so if I could say anything it would be to please lower my rates I can barely afford this.